Privacy Policy

Effective Date: [2025.1.1]

Muwood ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, purchase our products, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.

  • Account Information: If you create an account, we may collect login credentials and purchase history.

  • Technical Information: IP address, browser type, operating system, and website usage data through cookies and similar tracking technologies.

  • Communication Data: When you contact us via email, social media, or customer service, we may store correspondence details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails and marketing communications (you may opt out at any time).

  • Detect and prevent fraudulent transactions and ensure website security.

  • Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party logistics, payment processors, and customer support providers who assist in our operations.

  • Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Disable cookies through your browser settings.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at support@muwoodtools.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Muwood
Email: support@muwoodtools.com
Website: www.muwoodtools.com